LEGAL
Terms & Conditions
Effective: June 15, 2026 · By using Milemates you agree to these terms. Please read them.
These Terms of Service ("Terms") govern your use of the Milemates mobile application ("App") operated by Milemates ("we", "us", or "our"). By creating an account you agree to be bound by these Terms.
1 Eligibility
You must be 18 years of age or older to use Milemates. By creating an account you confirm that you are an adult. If we discover an account holder is under 18 we will terminate that account immediately.
You must also be legally permitted to use rideshare and transportation apps in your jurisdiction. Milemates is currently available to residents of the United States.
3 Accounts
- You must provide accurate information when creating your account, including your real name and a valid phone number
- One account per person — no shared or corporate accounts
- You are responsible for all activity under your account
- Do not share your account credentials with anyone
- Notify us immediately at legal@milemates.app if you suspect unauthorized access
4 Rides & payments
- Milemates facilitates cost-sharing rides between neighbors — drivers may request a reasonable fuel contribution from riders
- Milemates does not process payments between drivers and riders — any cost-sharing is arranged directly between members
- Drivers are responsible for maintaining a valid driver's license, insurance, and roadworthy vehicle
- Riders agree to honor commitments they make — repeated no-shows may result in account suspension
- Neither drivers nor riders should use the app for commercial transportation services
5 Community conduct
All members must treat each other with respect. The following are strictly prohibited:
- Harassment, discrimination, or threatening behavior toward any member
- Creating a fake profile or impersonating another person
- Using the app for any illegal purpose
- Transporting illegal substances or weapons
- Soliciting personal contact information from other members outside of what is necessary to coordinate a ride
- Leaving false or malicious reviews
- Attempting to circumvent the in-app chat by requesting members' phone numbers or social media
Violations may result in immediate account suspension or permanent ban.
6 Safety
We care deeply about your safety and have built several features to protect you:
- Live GPS sharing — share your real-time location with your trip partner during a ride
- Emergency share — one tap sends your location and trip details to an emergency contact
- Ratings — rate each other after every trip; low-rated members may be reviewed
However, no digital safety feature replaces good judgment. Trust your instincts. If something feels wrong, cancel the ride and report the member. We will review all safety reports.
7 User content
By submitting content to Milemates (profile photos, chat messages, reviews) you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display that content to operate the service.
You retain ownership of your content. We will not sell it to third parties. We may remove content that violates these Terms.
8 Limitation of liability
Milemates is provided "as is" without warranty of any kind. To the fullest extent permitted by law:
- We are not liable for any damages arising from your use of the App or any ride arranged through it
- We are not responsible for the actions of any member
- Our total liability to you for any claim shall not exceed $100 USD
Some jurisdictions do not allow limitations on implied warranties or liability — these limitations may not apply to you.
9 Termination
You may delete your account at any time from the Account screen in the app. We may suspend or terminate your account if you violate these Terms, with or without notice.
Upon termination, your right to use Milemates ceases immediately. Sections covering liability, content licensing, and governing law survive termination.
10 Governing law
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law provisions. Any dispute arising from these Terms shall be resolved in the courts of Dallas County, Texas.
11 Changes to these Terms
We may update these Terms as Milemates grows. When we make material changes, we will notify you via a push notification or in-app banner, and update the effective date above. Continued use of the App after changes constitutes acceptance.